Privacy Policy

Privacy policy

Coctail works to ensure that your privacy is protected when using our Services. For this reason, we have a policy that sets out how we process and protect your personal data. Any changes to this Privacy Policy can be found on this page.

This Privacy Policy sets out how Coctail Apparel uses and protects any information you give Coctail Apparel when you use this site. Coctail Apparel is committed to ensuring that your privacy is protected. If we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. Coctail Apparel may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

 

  • What we collect

We may collect the following information:

Name

Contact information including email address

Demographic information such as postcode, preferences and interests

Other information relevant to customer surveys and/or offers

 

  • Personal data

We are responsible for all personal data (such as your name, address, email address, phone number, date of birth, etc.) that you provide to us, that we obtain through purchases, when you make orders, subscribe to our newsletter, or when you create an account at coctailegypt.com

 

  • Who has access to the data?

We never sell, pass or trade your data to third parties or to third party applications for marketing purposes outside of Coctail. Data transmitted to third parties is only used to fulfill Coctail's obligations to our customers.

 

  • What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

  • Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

  • Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

There are two types of cookies: permanent & temporary (session cookies). Permanent cookies are saved as a file on your computer or mobile device for no longer than 12 months. Session cookies are saved temporarily and vanish when you close your browser session.

We might use permanent cookies to store your choice of pages or your details if you select “Remember me” when you sign in.

We might use session cookies when you use the product filter function or wishlist and to check if you are signed in. 

You can easily delete cookies from your computer or mobile device using your browser. For instructions on how to handle/delete cookies, please check under “Help” in your browser. You can choose to disable them or to receive a notification each time a new cookie is sent to your computer or mobile device.

Please notice that if you choose to disable cookies, you will not be able to take advantage of all the features of the coctailegypt.com website.

 

  • Third-Party Cookies

The use of third-party cookies is to collect statistics in aggregate form in analysis tools such as Google Analytics or Core Metrics. The cookies used are permanent and temporary (session) cookies. The permanent cookies are stored on your computer or mobile device for no longer than 24 months. 

 

  • Links

 The coctailegypt.com website may include links to other websites which do not fall under our supervision or control. We cannot accept any responsibility for the protection of privacy or for the content of these websites, but we offer these links to make it easier for you and our visitors to find more information about specific subjects in a convenient matter.

 

  • our Return and exchange policy on the site is through 14 days