EXCHANGES & RETURNS


RETURNS ARE ONLY ACCEPTED IF THE ITEM YOU RECEIVED IS DAMAGED. TO EXCHANGE, CONTACT OUR CUSTOMER SERVICE REPRESENTATIVE AT 01284155145. 

 

DISPATCH NOTE.

PLEASE FOLLOW THE BELOW PROCESS FOR RETURNING YOUR ITEM TO US:

1 - RE-PACK THE ITEM IN ITS ORIGINAL PACKAGING WITH LABELS AND TAGS STILL ATTACHED.
2 - SECURELY ATTACH THE ORIGINAL DELIVERY LABEL TO YOUR ITEM.

 

Repeated Returns

 

We offer a flexible exchange policy to make your online shopping experience even easier. We do monitor the number of returns made by customers, and continued returns will be flagged and potentially refused at our discretion or lead to the closure of your COCTAIL account.

Refunds will be done only through the Original Mode of Payment.

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